When you first open the app, you'll see two buttons: ‘Create an account’ and ‘Log in’. Tap ‘Create an account’ first because you need an account before you can log in.
Creating an account requires information such as your home postcode, registered GP practice and your personal details.
Only once you have created your account can you use this page to log in with your email and password.
The password reset isn't working, what do I do?
If your reset link doesn’t work, email us at contact@getubetter.com to get a temporary password. Once you have
I can't login with my email & password?
Check that your email and password are spelt correctly. If you still can't log in, you can reach out to our support team for assistance.
I already have an account!
If you have an account already, but you're unable to access it, reach out to our support team.